Where Do You Find Your Reviews on Your Amazon Account

How to see my Amazon reviews is a question we get asked a lot, and for good reason. As an Amazon seller, information technology'due south very important to be aware of what customers are saying most your products.

Your reviews are a central source of product and business organisation intelligence, informing you lot what'southward working well and what could be improved to bring in more sales. They reflect strongly on your human relationship with customers and dictate how Amazon views (and subsequently rewards) you lot equally a merchant on the world'due south largest online marketplace where every advantage counts.

Only before you can brainstorm monitoring your reviews, you have to know where to detect them. Here are three methods for doing and then, plus how Amazon customers can view, edit, or delete their own reviews.

How to See My Reviews on Amazon: 3 Methods for Sellers

You can view, and more than chiefly, manage your reviews on Amazon in the post-obit means:

Manually Check Your Production Pages

The most bones method for seeing your reviews on Amazon is visiting the detail in question's product item page and checking out its ratings and written reviews.

Filtering your reviews by Amazon'due south 'Read reviews that mention' characteristic can help yous narrow in on certain topics.

While this method works just fine if you only sell a few items, it's not very feasible if yous carry multiple products.

Use Amazon's Customer Reviews Characteristic on the Make Dashboard

Amazon'southward Seller Central platform does provide a identify for you to see reviews, but you must own a make and be enrolled in Amazon'south Brand Registry program. So, not everyone has this pick.

If yous are a brand-registered seller and would like to access this sectional feature, hither'due south how to find it:

i. Go to the Brands Carte du jour in Seller Key. Again, if you don't meet this menu, you're either non brand registered or oasis't been identified as a brand owner nonetheless.

2. Go to the Brand Dashboard. The Brand Dashboard is the cardinal hub to find specialized tools and services that tin help you grow and optimize your business.

Learn more well-nigh the Brand Dashboard and how to diagnose your Amazon make health hither.

3. Look for the Client Reviews Feature Under Brand Benefits. The Client Reviews page allows y'all to view whatever product reviews received in the past 30 days. Reviews will be shown within 24 hours of when they were published by buyers and are retained for 30 days.

You tin perform a number of different deportment on this page:

• Filter reviews by star rating and fourth dimension period
• Apply the search bar to find a specific ASIN
• Report review abuse to Amazon
• Marking reviews as done to remove them from the default view

Every bit of June 2021, brands may likewise contact buyers who left critical (1-3 star) reviews with templated messages to offer a courtesy refund or replacement detail or check with the buyer to clarify a production issue based on that review.

This key brand registry perk tin help preserve the customer experience and potentially fifty-fifty pb to better ratings.

Automate Review Monitoring with Third-Political party Software

The final method for how to view Amazon reviews involves the utilize of third-party review monitoring software like eComEngine's FeedbackFive.

Getting started is a breeze! Just identify the ASINs you lot want to track and the tool will automatically begin to pull in Amazon reviews for each item so you can meet them in ane central location. In addition to monitoring your own ASINs, it'south also a skilful idea to proceed an eye on those of a few close competitors for intel.

FeedbackFive puts cardinal review data for 17 international Amazon marketplaces right at your fingertips, including:

• Review totals for the final seven, thirty, or xc days
• Tiptop reviewed products
• A daily/weekly summary of new reviews received

You can easily sort, filter, and analyze your reviews from inside the tool or export the information to a CSV to runway trends over time and maintain a detailed review history database. Or, if you lot are tracking rival ASINs, accept admission to an incredibly comprehensive competitor assay that you tin can apply to inform your own strategy.

When monitoring your reviews, information technology's important to not let negative reviews gain too much traction and affect your sales. To assistance mitigate this, FeedbackFive also has an alerting feature that volition transport text and/or email notifications when new negative reviews are received. Armed with this crucial (and potentially costly) information, you lot can take action much faster to endeavor and resolve the problem, whether it'south past editing your listing content, addressing the event with your supplier, or even removing a troublesome ASIN from your itemize entirely.

(Editor's Notation: At the time of writing, Amazon does non notify sellers when new reviews are received.)

How to See My Amazon Reviews: 2 Methods for Buyers

As an Amazon client, you can submit a review for an item on the production detail folio where information technology's listed for sale. Interestingly (and a fleck controversially), you tin can leave a review on Amazon even if you ultimately didn't buy the product there, provided you meet certain eligibility requirements.

Related Reading: Amazon Reviews FAQ: Answers to Your Pinnacle Questions

One time the review is published, yous can view, edit, or hibernate it from your reviewer profile, which is a publicly bachelor page.

On desktop:

1. Log into your Amazon account and hover over the Account & Lists dropdown right nether your name in the top navigation bar. Click on the Business relationship link.

2. Ringlet down to the Ordering and shopping preferences section and click on Your Amazon profile.

iii. Become to the Community activity section of your Amazon profile and open the three-dot dropdown menu to edit, delete, or hide a review on your public profile.

On the mobile app:

1. Log into your Amazon business relationship and tap the profile icon on the lesser toolbar.

2. Click on the Your Account button.

three. Scroll down to the Personalized content section and click the Contour link.

4. Curl all the manner down to the Community action section and use the three-dot dropdown menu to edit, delete, or hide the review.

Need More than Help?

Whether y'all're a buyer or a seller (or both), nosotros hope you lot can at present confidently say that you know how to view Amazon reviews. But remember, every bit an Amazon merchant, y'all're prohibited from writing reviews for your own items.

If you lot run into any bug on this topic, please don't hesitate to accomplish out to us for help!

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Source: https://www.ecomengine.com/sell-on-amazon/see-amazon-reviews